Terms of Service

1. General

By using the KHAVAAN website, purchasing our products, or using our services, you agree to these Terms of Service. You must be at least 18 years old, or using the website under the supervision of a parent or guardian.

2. Products & Pricing

All products are subject to availability. We reserve the right to modify prices, discontinue products, or limit quantities at any time. In case of an error, KHAVAAN reserves the right to cancel or refuse any order.

3. Orders & Payments

Orders are confirmed only after successful payment or order verification. Payment methods include bank transfer, COD (Cash on Delivery), and card payments where available. KHAVAAN reserves the right to cancel orders due to suspected fraud, pricing errors, or stock issues.

4. Shipping & Delivery

Delivery timelines are estimates and may vary based on location and external factors. KHAVAAN is not responsible for delays caused by courier services or unforeseen circumstances.

5. Returns & Refunds

All returns and refunds are subject to our return policy. By making a purchase, you agree to the terms outlined in that policy.

6. Intellectual Property

All content on the KHAVAAN website, including logos, product designs, images, text, and branding, is the property of KHAVAAN and is protected under applicable intellectual property laws. You may not copy, reproduce, or use any content without prior written permission.

7. Limitation of Liability

KHAVAAN shall not be liable for any indirect, incidental, or consequential damages, allergic reactions or misuse of fragrance products, or delays caused by third-party services.

8. Governing Law

These Terms of Service shall be governed by and interpreted in accordance with the laws of Pakistan. Any disputes shall be subject to the jurisdiction of courts in Pakistan.

9. Contact

For any questions regarding these Terms of Service, please contact us on WhatsApp at 0300 2058744 or email [email protected].